Terms of Use

These Terms of Use (“Terms”) constitute a legally binding agreement between you and Neosophical Labs Private Limited (“Company”, “Butter Men”, “we”, “us” or “our”) governing your access to and use of Butter Men, including its AI wingman, AI dating coach, conversation practice, simulations, profile or message analysis, confidence exercises, subscriptions, content and related services (collectively, the “Services”).

By creating an account, accessing the Services, uploading content, beginning a trial or purchasing a subscription, you confirm that you have read, understood and agreed to these Terms and the Butter Men Privacy Policy. If you do not agree, you must not use the Services.

1. Eligibility and adults-only use

You must be at least 18 years old and legally competent to enter into a binding contract. Butter Men is not intended for minors. You represent and warrant that you are an adult and that any person whose communications, profile or information you submit is also an adult where the context concerns dating or romantic interactions.

We may request age or identity verification and may suspend access if eligibility cannot be verified or if we reasonably suspect use involving minors.

2. Account registration and security

• Provide accurate, current and complete account information and keep it updated.
• Protect credentials, devices, one-time passwords and subscription access.
• Do not sell, share or transfer your account.
• Promptly notify us of suspected unauthorized access.
• Except to the extent directly caused by our breach of applicable law, you are responsible for activity conducted through your account.

3. What Butter Men is

Butter Men is an AI wingman, dating-communication coach and confidence-practice platform. It may allow users to practise hypothetical conversations, rehearse date situations, interact with an AI coach, analyse communication patterns, receive possible reply options, prepare for dates, reflect after interactions and complete exercises intended to improve confidence, clarity, empathy and respectful communication.

Butter Men is not a dating app, matchmaking service, social network, escort service, background-check service, therapist, crisis service, human agent or organiser of in-person meetings. It does not display potential partners, create matches, promise introductions or control whether another person responds, agrees to meet or continues a relationship.

4. No guarantee of matches, dates or outcomes

Butter Men does not guarantee dating-app matches, replies, conversations, attraction, chemistry, dates, second dates, sexual or romantic interest, reconciliation, exclusivity, marriage, confidence improvement or any other interpersonal result. Human behaviour is subjective and unpredictable and depends on circumstances and people outside the Company’s control.

A suggestion that worked in a simulation or for another user may not be appropriate in a particular real-world context. Success scores, coaching observations and progress indicators are educational estimates and are not promises of future performance.

5. AI-generated output and user judgment

Butter Men uses artificial intelligence. Outputs may be inaccurate, generic, incomplete, repetitive, biased, culturally inappropriate, poorly timed or unsuitable for the actual person or situation. The same input may produce different outputs at different times.

You must independently review, adapt and take responsibility for every message, statement and action before using it. Do not copy or send a suggestion blindly. You—not Butter Men—are the author and sender of any communication you choose to use outside the Services.

6. No control over in-person or third-party interactions

Butter Men has no control over any online or in-person interaction between you and another person. It does not supervise dates, verify identities, conduct criminal or safety checks, monitor locations, provide transportation, ensure consent, intervene in disputes or guarantee the conduct, intentions, honesty, sobriety, safety or compatibility of any person.

Any decision to meet, communicate with, travel with, share information with, enter the home or vehicle of, consume food or alcohol with, engage in physical or sexual activity with, lend money to, receive money from or otherwise interact with another person is made solely by you. You are entirely responsible for assessing risk, obtaining consent, following the law and taking appropriate safety precautions.

To the maximum extent permitted by law, Butter Men and the Company shall not be liable for any act, omission, statement, injury, assault, harassment, stalking, coercion, fraud, theft, property damage, sexual misconduct, emotional harm, reputational harm, financial loss or other consequence arising from an online or offline interaction involving the user or another person.

7. Sole responsibility for real-life actions

Your conduct in real life is solely your responsibility. Butter Men does not direct, authorise or approve unlawful, unsafe, deceptive, manipulative, disrespectful or non-consensual conduct merely because an AI output discussed a possible communication strategy or scenario.

You are responsible for complying with all applicable laws and for the reasonably foreseeable consequences of your words, messages, meetings, physical conduct, sexual conduct, purchases, travel and other decisions. You may not attribute your actions to Butter Men or claim that the Company compelled, guaranteed or assumed responsibility for them.

8. Consent, boundaries and respectful conduct

Consent must be freely given, informed, specific, enthusiastic, reversible and obtained from a person capable of consenting. Silence, past consent, flirtation, intoxication, a match, accepting a date or entering a private location does not by itself constitute consent to sexual or physical activity.

You must respect rejection, non-response, requests to stop, blocking, boundaries and changes of mind. You must not use Butter Men to pressure, trick, wear down, shame, threaten, stalk, repeatedly contact or manipulate another person.

Butter Men is designed to encourage respectful and authentic interaction. It must not be used to facilitate harassment, coercion, sexual exploitation, revenge, discrimination, deception or abuse.

9. Safety precautions

Butter Men cannot determine whether a person or meeting is safe. Users should independently consider common-sense precautions, including meeting in a public place, informing a trusted person, arranging independent transport, protecting personal and financial information, moderating alcohol or substances and leaving any situation that feels unsafe.

Safety information is general and cannot address every risk. In an emergency or where you believe a crime has occurred, contact the appropriate emergency service or law-enforcement authority. Butter Men is not an emergency-reporting channel.

10. No professional advice

The Services do not provide medical, psychological, psychiatric, therapeutic, legal or other regulated professional advice. Coaching output is educational and supportive and is not a diagnosis or treatment. Users experiencing distress, compulsive behaviour, trauma, violence, abuse or mental-health concerns should seek an appropriately qualified professional.

11. User Content and third-party communications

You may submit messages, screenshots, chat transcripts, profile text, photographs, voice recordings, goals, reflections and other material (“User Content”). You retain any rights you lawfully hold in User Content.

You grant the Company a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format, transform, transmit and process User Content only as reasonably necessary to provide, secure, personalise, support and improve the Services, subject to the Privacy Policy and applicable law.

Screenshots and transcripts may contain another person’s personal information. You are solely responsible for having a lawful basis to submit that material, limiting the data to what is necessary and removing unnecessary names, phone numbers, addresses, workplace details, intimate information and other identifiers. Do not upload content obtained through unauthorised access, surveillance, impersonation or breach of confidence.

12. Images, profiles and analysis features

Where the Services analyse profile text, images or communication, results are subjective AI-generated observations and may be inaccurate. The Company does not verify identity, attractiveness, authenticity, age, relationship status, intentions, criminal history or suitability of any person appearing in submitted content.

You must not upload intimate images, images of minors, non-consensual imagery, unlawful content or photographs you do not have the right to use.

13. Privacy and security

Personal data is handled in accordance with the Butter Men Privacy Policy. We use technical and organisational safeguards designed to protect personal data, which may include encryption in transit and at rest, authentication, access restrictions, monitoring and vendor controls.

No electronic system is completely secure. Avoid submitting information that is not reasonably necessary, protect account credentials and secure your device.

14. Prohibited conduct

You must not use Butter Men to:

• harass, stalk, threaten, coerce, exploit, blackmail, shame or intimidate another person;
• circumvent rejection, blocking, consent or a request to stop communication;
• facilitate sexual violence, non-consensual activity, trafficking, prostitution, exploitation or conduct involving minors;
• impersonate another person or materially misrepresent age, identity, occupation, relationship status, intentions or other facts;
• create or distribute intimate images or communications without lawful consent;
• commit fraud, obtain money, manipulate financial decisions or collect personal information deceptively;
• use hate speech or discriminate based on protected characteristics;
• upload malware, attack security, bypass safeguards or interfere with the Services;
• scrape, crawl, reverse engineer, copy datasets, extract models or use automated access without permission;
• use the Services or outputs to train a competing model or commercial product without written permission; or
• infringe privacy, confidentiality, intellectual-property or other rights.

15. Moderation and safety enforcement

We may use automated or human-assisted systems to detect potential abuse, but we do not undertake to monitor every interaction or output. Detection may be incomplete or incorrect. We may warn, restrict, suspend or terminate users and may preserve or disclose information where reasonably necessary to comply with law, address imminent harm, investigate fraud or enforce these Terms.

The existence of moderation does not create a duty to supervise a user’s external communications or real-world conduct.

16. Subscription plans and billing

Butter Men may offer weekly, monthly, annual or other subscription plans determined by the Company. Available plans, prices, billing frequency, taxes, trial terms and included features will be displayed before purchase. The Company may change plans or prices prospectively, subject to applicable notice and consent requirements.

Unless the purchase flow states otherwise, subscriptions automatically renew for successive periods of the selected duration until cancelled. By purchasing, you authorise the relevant payment provider to charge the applicable recurring amount through the payment method or mandate selected by you, subject to applicable banking and payment rules.

Payments made on the Butter Men website are processed through Razorpay. The availability of payment methods and the processing of transactions remain subject to the policies, risk controls and approval of Razorpay, its acquiring bank and other relevant payment participants. Butter Men does not store complete card numbers, CVV data, UPI PINs or banking passwords; such information is handled by the relevant regulated payment provider, including Razorpay, under its own terms and privacy policy.

17. Cancellation

You may cancel future renewal through the account, app-store or payment-provider mechanism made available for the subscription. Cancellation prevents future renewal after it becomes effective; it does not ordinarily reverse a payment already successfully processed.

Unless otherwise stated, access continues until the end of the paid billing period after cancellation. Deleting the app, abandoning the account, blocking notifications or ceasing use does not by itself cancel a subscription or payment mandate. You are responsible for completing the applicable cancellation process before the renewal date.

18. Refund policy

Except where required by applicable law or expressly approved by the Company in its sole discretion, successfully completed subscription charges are final and non-refundable. No full or partial refund, credit or extension will ordinarily be provided because a user cancels midway through a billing period, does not use the Services, forgets to cancel, obtains no match or date, dislikes an output, does not experience improved confidence or is dissatisfied with a real-life interaction.

Where money is debited but a payment is marked failed and the subscription is not activated or renewed, the amount will ordinarily be reversed or refunded to the original payment method within 14 business days, subject to the timelines and processes of the bank, card network, app store, Razorpay, its acquiring bank or other payment service provider. Verified duplicate charges or demonstrable technical billing errors may be corrected or refunded at the Company’s discretion or as required by law.

Any refund approved by the Company will ordinarily be initiated to the original payment method. Banks, app stores and payment processors may require additional processing time after initiation. See the Cancellation & Refund Policy for full details.

19. Trials, promotions and plan changes

Trial or promotional access may be limited, modified or withdrawn and may be subject to separate conditions. Where a trial converts into a paid subscription, the purchase flow will disclose the conversion and billing terms. Users are responsible for cancelling before the disclosed conversion date if they do not wish to be charged.

Upgrades, downgrades and changes in billing cycle may take effect immediately or at the next renewal, as disclosed in the applicable flow. Promotional pricing may not continue after the promotional period.

20. Third-party platforms and payment providers

The Services may interoperate with dating apps, app stores, payment gateways or other third-party services. Butter Men is independent of those third parties unless expressly stated. We do not control their availability, matching systems, moderation, billing rules, privacy practices or decisions to suspend an account.

You must comply with third-party terms when using their services. The Company is not responsible for a dating platform’s action, another user’s conduct or a payment-provider outage or decline caused solely by that third party.

21. Intellectual property

The Services, including software, user interfaces, coaching frameworks, simulations, scoring systems, prompts, models, graphics, databases, trademarks and Company-created content, are owned by or licensed to the Company. You receive only a limited, personal, revocable, non-exclusive and non-transferable right to use the Services in accordance with these Terms.

You may not reproduce, distribute, sell, licence, publish, create derivative works from or commercially exploit the Services without prior written permission.

22. Feedback

If you provide ideas, suggestions or feedback, you grant the Company a perpetual, worldwide, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation, without transferring ownership of your personal data.

23. Service availability and changes

We may modify, test, add, remove, suspend or discontinue features, simulations, plans, pricing or the Services. We do not guarantee uninterrupted, secure or error-free availability. Maintenance, legal requirements, third-party dependencies and circumstances beyond reasonable control may affect access.

Beta or experimental features may be incomplete and may change or cease without notice.

24. Suspension and termination

We may restrict, suspend or terminate access where we reasonably believe that a user has breached these Terms, created safety or legal risk, used the Services to target another person, engaged in fraud, initiated abusive payment disputes, failed verification or where action is required by law or a third-party platform.

Termination for breach may result in loss of access without refund, except where applicable law requires otherwise. Provisions concerning responsibility, payments, intellectual property, indemnity, disclaimers, limitations of liability and disputes survive termination.

25. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. THE COMPANY DISCLAIMS WARRANTIES OF ACCURACY, SAFETY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AVAILABILITY, COMPATIBILITY AND RESULTS.

WE DO NOT WARRANT THE CONDUCT, IDENTITY, INTENTIONS, CONSENT, HONESTY, HEALTH, SAFETY OR COMPATIBILITY OF ANY PERSON WITH WHOM A USER COMMUNICATES OR MEETS. Nothing in these Terms excludes statutory rights that cannot lawfully be excluded.

26. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL LOSS; LOSS OF PROFITS, OPPORTUNITY, GOODWILL OR DATA; EMOTIONAL DISTRESS; OR ANY CONSEQUENCE OF MESSAGES, DATING-APP ACTIVITY, REJECTION, RELATIONSHIP DECISIONS OR ONLINE OR IN-PERSON INTERACTIONS.

WITHOUT LIMITING THE ABOVE, THE COMPANY SHALL NOT BE LIABLE FOR THE ACTS OR OMISSIONS OF USERS OR THIRD PARTIES, INCLUDING HARASSMENT, STALKING, ASSAULT, SEXUAL MISCONDUCT, COERCION, FRAUD, THEFT, INJURY, DEATH, PROPERTY DAMAGE, FINANCIAL LOSS, REPUTATIONAL HARM OR VIOLATION OF CONSENT ARISING OUTSIDE THE SERVICES, EXCEPT TO THE EXTENT LIABILITY CANNOT LAWFULLY BE EXCLUDED.

To the maximum extent permitted by law, the aggregate liability of the Company arising out of or relating to the Services shall not exceed the greater of: (a) the subscription fees actually paid by you to Butter Men during the three months immediately preceding the event giving rise to the claim; or (b) INR 1,000. This cap does not apply where liability cannot lawfully be limited.

27. Indemnity

To the extent permitted by law, you agree to defend, indemnify and hold harmless the Company and its affiliates, directors, officers, employees and service providers from claims, losses, liabilities, damages, penalties, costs and reasonable legal fees arising from your User Content, external messages, online or in-person conduct, breach of these Terms, violation of law or infringement of another person’s rights.

28. Consumer rights

Nothing in these Terms waives or restricts consumer rights that cannot lawfully be waived. If a provision conflicts with mandatory law, that law will prevail to the minimum extent necessary and the remaining provisions will continue.

29. Grievance redressal

All grievances, complaints, concerns, notices and requests relating to the Services, payments, subscriptions, digital credits, privacy, content, account access, safety or these Terms must be submitted by email to aloha@ahoum.com. The communication should include the user’s registered contact details, a clear description of the issue and any supporting information reasonably necessary for review.

The Company will use reasonable efforts to acknowledge and review grievances within the period required by applicable law. The Company may request additional information to verify identity, investigate the matter or prevent fraud. Submission of a grievance does not suspend payment obligations, platform rules or any limitation period unless required by law.

Users should first use this grievance-redressal process before commencing formal proceedings, except where urgent interim relief is reasonably required or applicable law permits direct recourse to a statutory authority or court.

30. Governing law and exclusive jurisdiction

These Terms and all matters, claims, disputes or proceedings arising out of or relating to Butter Men, the Services, any payment, subscription, purchase, user interaction or these Terms are governed by the laws of India.

Subject only to non-waivable statutory rights and the jurisdiction of any competent statutory or regulatory authority that cannot lawfully be excluded, the courts at Bhopal, Madhya Pradesh shall have exclusive jurisdiction over all such matters, claims, disputes and proceedings. Each user irrevocably submits to the territorial and subject-matter jurisdiction of those courts. No arbitration is required unless the Company and the affected user separately agree to arbitration in writing after the dispute has arisen.

31. Electronic communications

You consent to receive contractual, transactional, security, renewal and service communications electronically, including by email, in-app notice or contact details associated with your account. Marketing communications remain subject to applicable consent and opt-out requirements.

32. Changes to these Terms

We may update these Terms to reflect changes in law, features, subscriptions, safety controls or business operations. Material changes will be notified through reasonable means. Continued use after updated Terms take effect constitutes acceptance, except where fresh consent is legally required.

33. General provisions

• These Terms, the Privacy Policy and any purchase- or feature-specific terms constitute the agreement concerning the Services.
• If a provision is invalid or unenforceable, it will be modified to the minimum extent necessary and the remainder will continue.
• Failure to enforce a provision is not a waiver.
• You may not assign your rights or obligations without written consent. We may assign these Terms in connection with restructuring, financing, merger, acquisition or transfer of the Services.
• No agency, partnership, employment, fiduciary or joint-venture relationship is created.
• Headings are for convenience and do not affect interpretation.

34. Contact

All grievances, complaints, questions and legal notices concerning these Terms or the Services must be sent to aloha@ahoum.com.
Postal correspondence may be sent to: 10th Floor, Building 4, C Wing, Nesco IT Park, Goregaon East, Mumbai - 400063, Maharashtra, India.